We’ve made some big changes to billing and subscriptions. It’s now easier to set up longer term subscriptions and manage current subscription payments. Billing Subscription Lengths Customers have the option to buy 3-month, 6-month, or 12-month subscriptions for all subscription-based items. Previously, multi-month subscriptions required you to add prepaid credit to your account to cover […]
Log In to Your Driver Account Your initial login will require your mobile phone number, Driver PIN, and verification of a text message code. Setting Up Your Recurring Report Tap on the Account button Enter the mobile phone number associated with your Driver Account Enter your Driver PIN Enter the verification code you receive via […]
Odometer Reasonability in the App If Odometer Reasonability is enabled for your company, you’ll need to verify the accuracy of your odometer entries. You will not be able to activate the pump and complete a transaction on a vehicle unless the odometer value you enter is greater than the last value entered for that vehicle. […]
Enable Account Logins for Drivers In-App To allow your driver to log in to their accounts in the Fill-Rite FMS app, you’ll need to enable the setting in the web portal. 1. Navigate to Settings > Company Settings > App Settings 2. Choose to turn Account Logins on for mobile devices and/or iPads and Tablets […]
Enable Odometer Reasonability To require your drivers to maintain more accurate odometer readings for vehicles before fueling, you can enable the Odometer Reasonability setting in the web portal. Once enabled, drivers will be required to enter an odometer value that is greater than the last value entered in order to activate a pump and complete […]
From the Dashboard select Settings Select Company Settings section Scroll to the bottom of screen and select Custom Data Fields Enter the title of the Custom Field you would like set up Select Save Changes at the bottom of the screen Your Custom Field is now set up. Go to Manage and select Drivers or […]
Fill-Rite provided mobile devices are equipped with a Mobile Device Management system (MDM). This restricts the device from downloading additional apps. The home screen will be limited to the Fill-Rite App and Settings. Fill-Rite app updates should automatically download. In the event the app does not update automatically follow the steps below to reset and […]
1-Pump mode is an Admin option in the Fill-Rite app that will let you pre-select a pump. Once 1-Pump mode is enabled, the app will automatically select that pump. Drivers will not be able to select any other Pump, so this feature is most useful if you only have one pump at your site. To […]
The Fill-Rite mobile app lets you filter and sort the Pumps on the Pump screen. This makes it easier to find the pump you are looking for. Filtering the List Selecting the Filter option will let you choose from a list of nearby Sites, or from a list of Product Types. When a Site is […]
The multipump feature allows the Fill-Rite app to authorize and track multiple simultaneous transactions on a single tablet. First begin by starting a transaction from the Fill-Rite app as you normally would. Once that first transaction is in progress, you can start a second transaction using multipump. To use multipump to start a second transaction: […]
Hardware Dimensions and Requirements for Mounting NXFM100 (v1.4): 11.02” H x 7.48” W x 5.51” D (279.91mm H x 189.99mm W x 139.95mm D). NXFM150 (v.14): 12.59” H x 10.59” W x 7.11” D (32.0cm H x 26.9cm W x 18.1cm D). Installation location has clear line of site to pump or is located where […]
Reports let you organize, filter, and export the data from your fuel transactions. Reports can be saved, copied, and edited later so you do not have to re-create your commonly used reports. To access your reports, or create new ones, click on the Reports section while logged in to your Fill-Rite account. Download Report If […]
This integration will allow you to easily export your data from Fill-Rite and into your PDI Ascend backend ERP. There are a few steps to get this integration configured: Map the fields from PDI Ascend to the custom data fields to your Fill-Rite account Select the date range you want to export Download your data […]
The Recurring Report setting lets you receive data from a report by email or SFTP automatically on a regular schedule. You can receive your Recurring Reports on a Weekly or Monthly basis. Weekly Reports are delivered Monday mornings and are from 00:00:00 AM Monday to 23:59:59 PM Sunday based on the time zone set in […]
Your subscription begins when you activate your first piece of paid hardware. This includes our NXFM100 and any Tank Monitors. When you add your second or third product or service to your subscription, we prorate that charge, so you only pay for the time until your subscription renews. Any changes you make to your services […]
From the Dashboard Select Settings Select Users Select the user you would like to delete. Select the (gear) icon next to the User’s name Select the Delete button Say Yes to the “Are you sure?” message Note: Account Owners cannot be deleted. If you need an account owner changed on an account please contact fillritesales@fillrite.com.
No Flow: No-flow timer is when the Fill-Rite app does not detect any pulses. The No-Flow timer is set for 60 seconds as the default. Once the timer is up the app will take users back to the pump selection screen. This timer is configurable between 30 seconds and 10 minutes. Inactivity: Inactivity timer is […]
My Profile Configure details about your account, such as your email, phone, time zone, and preferred language. Security This section allows you to reset your own password or change the admin PIN associated with your account. Notifications and Alerts Fuel: This option lets you receive email notifications for fuel level alerts, and other details about […]
Go to the Fill-Rite login page Enter your Fill-Rite user email address and the password you think you had set. If this password is incorrect, the system will display “These Credentials don’t match our records” Click on Reset your Password Enter your email address and select Send Reset Link Check your email for the reset […]
Jobber accounts can view their customers’ assets in addition to their own internal assets. This allows a jobber to stay informed about their customers’ Tanks, Sites, and Hardware. A jobber does not have the ability to edit their customers assets from within their jobber account. To view customer assets from within a jobber account: Go […]