Product Types are required to be selected when adding a vehicle or tank. Product Types are the group the specific product is in. For example, Ultra Low Sulfur Diesel would be a product type: Diesel. Restrictions: Fill-Rite allows users to make a number of restrictions to their account. Vehicles can be restricted by product type […]
Tanks can be added in the Manage section of your account. When adding a tank, it must be assigned to a Site. To add a tank: Go to Manage and select Tanks On the Tanks page, click Add New Tank Give the Tank a Name Select the Site where this tank is located Select the Tank Product Select the correct Tank’s Units. Decide if […]
Fuel delivery can be logged by jobber drivers directly within the Fill-Rite app. To log a fuel delivery as a jobber, follow the steps below: Select the pump connected to the tank you are filling Enter your Jobber PIN. To retrieve your Jobber PIN, refer to your online Jobber Account Select the Fill Type: Stick Fill or Gallons Only […]
To submit a bug, follow the steps below: In the top left corner of the app page, select the icon (three horizontal lines). Select Report a Bug. The app will screenshot the screen you are on. Type in your Email address and describe the error you are experiencing. You can also take a screen recording, […]
To replace the PIN entry and Vehicle Selection steps in the app, you can use the device camera to scan a QR Code. To replace the PIN entry and Vehicle Selection steps in the app, you can use the device camera to scan a QR Code. Select your Pump From the Driver PIN entry, select Scan QR Allow […]
When a driver incorrectly enters their PIN three times in a row, the system will lock out for 60 minutes. To unlock the app, follow the steps below: Select Unlock Admin at the bottom of the screen Enter your Admin PIN App will return to the Pump Selection Screen Only the device the driver is using will be […]
The No Flow Timer is the time in which the system needs to detect flow in the line before automatically disconnecting the transaction. Once the timer runs down to 0, the app will take users back to the pump selection screen. The default timer is 60 Seconds. The timer is configurable from 30 second to 5 minutes. […]
The Inactivity Timer is the time in which a driver must move through the steps of the app. The default timer is 60 Seconds. The timer is configurable from 30 seconds to 600 seconds. To edit your Inactivity Timer: Click Settings Click Company Settings Click App Settings Under Inactivity Timer, enter the number of seconds […]
To Connect your mobile device to the Fill-Rite hardware users must connect to the Fill-Rite Wi-Fi Network. The Fill-Rite Wi-Fi Network is listed as NXFM_XXXXX (Last 5 of the NXFM100 serial Number) For iOS Devices, once connected to the Fill-Rite Wi-Fi there will be a “No Internet Connection” Message. This is a normal precaution as the Fill-Rite […]
Fill-Rite will occasionally have Firmware Updates. Admin Users will be notified via email that the update is available. To Update the Firmware follow the steps below. Open the Fill-RiteApp Select any available Pump Enter your Admin PIN . • To locate your Admin PIN, go to the My Account section of the Fill-Rite website. System will say Download […]
Fill-Rite works diligently to provide users with the latest updates and bug fixes. To update the Fill-Rite app follow the steps below: iOS Devices Go to the App Store Select Updates Select the Fill-Rite App Download the latest update. Android Devices Go to the Google Play Store Select Updates Select the Fill-Rite App Download the latest update. If your app is […]
Once your NXFM100 has been installed by an electrician, you can finish configuring it in your Fill-Rite account. Configuring a NXFM100 has three steps: Adding the NXFM100 in your Fill-Rite account Activating the hardware with its serial number Configuring the hardware’s relays Adding and Activating the NXFM100 You can add a NXFM100 from the Hardware […]
Mobile Units do no require location information. They are required to be assigned to a site. The site designation would be the home yard of the mobile unit.
Select “Add a Site” on the Sites tab.Give your site a name and fill out the address Select NextMake sure the GPS coordinates match your locationPress Done
Sites are where your fuel tanks and hardware are configured. Sites can be added in the Manage section of your account. To add a site: From the Dashboard: Go to Manage. Under Manage Click on Sites. Select Add a New Site Give your site a name Type in the street address, state and Zip code. Select the Site Type […]
The Fill-Rite app is primarily used for drivers to pump fuel. Follow the steps below to complete a transaction: Open the Fill-Rite App Select your pump Message will appear “Fill-Rite would like to connect to Wi-Fi network NXFM_XXXXX” Select Join Enter your Driver PIN, or Scan QRSelect Activate Pump, or enter a preset gallon amount.Select your Vehicle from the list, or Scan QR Enter any Custom Fields Start Pumping Once […]