Two factor authentication (2FA) adds an extra level of security to your account. In addition to entering a PIN in the Fill-Rite app to turn on the pump, all drivers will be required to scan a QR Code that is unique to them. Once they scan their unique QR code, they will be able to […]
Fill-Rite offers three ways to control access to your tanks. Access Groups and Individual Access By default, all drivers will have access to all vehicles and tanks in your account. If you want to control which vehicles and tanks a driver can use, Access groups and Individual Access can be used to assign drivers to […]
Under “Manage”, select Drivers Click the (gear) button on the right side to bring up the dropdown menu. Select Delete In the “Are you Sure?” message, select OK.
Drivers can be added or updated in Fill-Rite by importing them from a spreadsheet. This can help speed up your account setup, and allow you to make updates to multiple drivers at once. When importing or updating drivers, you will need to use Fill-Rite import templates. Our import templates can be downloaded during the import […]
You can add a driver to your account in the Manage section, or by importing multiple drivers from a spreadsheet. To add a driver: From the Dashboard go to ‘Manage’ Select Drivers Click on Add a Driver For more information on importing multiple drivers, check out our article on Importing Drivers. You can configure the […]
Fuel Deliveries can be logged in a few different ways with the Fill-Rite System. Delivery Drivers can enter a Jobber Code and log the fill at the time of delivery, or a user can enter it online once the invoice is received. To enter a fill online follow the steps below: From the Dashboard select […]
Tank Alerts allow users to get email notifications when their tank reaches a particular inventory level. To manage alerts go to the tank settings section of the website. Go to Manage Go to Tanks Edit tank settings Adjust low level or critical low level percentages Fill-Rite also has High Level Alerts. This is to avoid overfilling a tank. […]
Fill-Rite makes it easy to manage your current fuel levels. Fill-Rite is based on a theoretical inventory. This means it calculates inventory based on the starting gallons minus transactions plus any fills. Keep in mind when fills are logged online, they are time-and-date-stamped the day you enter them. If you need to adjust your current […]
Product Types are required to be selected when adding a vehicle or tank. Product Types are the group the specific product is in. For example, Ultra Low Sulfur Diesel would be a product type: Diesel. Restrictions: Fill-Rite allows users to make a number of restrictions to their account. Vehicles can be restricted by product type […]
Tanks can be added in the Manage section of your account. When adding a tank, it must be assigned to a Site. To add a tank: Go to Manage and select Tanks On the Tanks page, click Add New Tank Give the Tank a Name Select the Site where this tank is located Select the Tank Product Select the correct Tank’s Units. Decide if […]
Fuel delivery can be logged by jobber drivers directly within the Fill-Rite app. To log a fuel delivery as a jobber, follow the steps below: Select the pump connected to the tank you are filling Enter your Jobber PIN. To retrieve your Jobber PIN, refer to your online Jobber Account Select the Fill Type: Stick Fill or Gallons Only […]
To submit a bug, follow the steps below: In the top left corner of the app page, select the icon (three horizontal lines). Select Report a Bug. The app will screenshot the screen you are on. Type in your Email address and describe the error you are experiencing. You can also take a screen recording, […]
To replace the PIN entry and Vehicle Selection steps in the app, you can use the device camera to scan a QR Code. To replace the PIN entry and Vehicle Selection steps in the app, you can use the device camera to scan a QR Code. Select your Pump From the Driver PIN entry, select Scan QR Allow […]
When a driver incorrectly enters their PIN three times in a row, the system will lock out for 60 minutes. To unlock the app, follow the steps below: Select Unlock Admin at the bottom of the screen Enter your Admin PIN App will return to the Pump Selection Screen Only the device the driver is using will be […]
The No Flow Timer is the time in which the system needs to detect flow in the line before automatically disconnecting the transaction. Once the timer runs down to 0, the app will take users back to the pump selection screen. The default timer is 60 Seconds. The timer is configurable from 30 second to 5 minutes. […]
The Inactivity Timer is the time in which a driver must move through the steps of the app. The default timer is 60 Seconds. The timer is configurable from 30 seconds to 600 seconds. To edit your Inactivity Timer: Click Settings Click Company Settings Click App Settings Under Inactivity Timer, enter the number of seconds […]
To Connect your mobile device to the Fill-Rite hardware users must connect to the Fill-Rite Wi-Fi Network. The Fill-Rite Wi-Fi Network is listed as NXFM_XXXXX (Last 5 of the NXFM100 serial Number) For iOS Devices, once connected to the Fill-Rite Wi-Fi there will be a “No Internet Connection” Message. This is a normal precaution as the Fill-Rite […]
Fill-Rite will occasionally have Firmware Updates. Admin Users will be notified via email that the update is available. To Update the Firmware follow the steps below. Open the Fill-RiteApp Select any available Pump Enter your Admin PIN . • To locate your Admin PIN, go to the My Account section of the Fill-Rite website. System will say Download […]
Fill-Rite works diligently to provide users with the latest updates and bug fixes. To update the Fill-Rite app follow the steps below: iOS Devices Go to the App Store Select Updates Select the Fill-Rite App Download the latest update. Android Devices Go to the Google Play Store Select Updates Select the Fill-Rite App Download the latest update. If your app is […]
Once your NXFM100 has been installed by an electrician, you can finish configuring it in your Fill-Rite account. Configuring a NXFM100 has three steps: Adding the NXFM100 in your Fill-Rite account Activating the hardware with its serial number Configuring the hardware’s relays Adding and Activating the NXFM100 You can add a NXFM100 from the Hardware […]