Fill-Rite FMS will soon require a minimum iOS version of iOS 14 or higher. In the event that your iOS Device (iPhone or iPad) is not up to date, you may be required to perform this update over local WiFi. Please click below for instructions on how to update over local WiFi. Updating an iPad […]
Android Instructions In the Google Play Store, go to the Fill-Rite FMS app page Click the green Install button. Once the app is downloaded, be sure to say “Yes” to all permissions Note: There is also a FuelCloud Installer app. That app is for installation guides only. iOS Instructions In the Apple App Store, go […]
➀ Escoje La Bomba ➁ Ponga su PIN ➂ Escoje su Vehículo ➃ Ponga su información adicional; por ejemplo, el cuentakilómetros ➄ Revise sus detailes e escoje Confirmar ➅ Ponga los galones predeterminados o seleccione Activar La Bomba ➆ Llena su Vehículo ➇ Cuando llenando esta completo, escoje Terminar. Cuando esta terminado, vas a recibir […]
The Fill-Rite FMS app is primarily used for drivers to pump fuel. Follow the steps below to complete a transaction: Open the Fill-Rite FMS app Select the pump you’re going to use from the list of available pumps Message will appear: “FuelCloud would like to connect to WiFi network NXFM_XXXXX“. Select Join Enter your Driver […]
Error Code 200 will show in the mobile app if the NXFM100 cannot communicate with the NXFM150. Error Code 200 Troubleshooting Steps (PDF)
Fill-Rite FMS NXFM100 and 1.0 NXFM150 boxes are equipped with fuses to protect the hardware in the event of an electrical issue. Below you will find details on fuse requirements and replacement. If your device has no power lights, it has likely a blown fuse. When testing a fuse, make sure to shut off power […]
The Fill-Rite FMS NXFM100 is equipped with a Micro SD card. This card is used to store transactions that were not uploaded to the server. This is a required part of the FuelCloud circuit board. You can order industrial strength SD cards from FuelCloud. If you need to place an order, please email sales@fuelcloud.com. If […]
If the privacy setting for Local Network is turned off on iPads or iOS devices, you may be unable to connect to the Fill-Rite FMS NXFM100 system. If you are receiving an error code 503 or other network connectivity error, ensure that the Local Network for the FuelCloud app is set to on. You can […]
➀ Select the Menu button in the App ➁ SelectReport a bug ➂ Select Report a bug again ➃ Select whether a response from support is needed ➄ Enter a valid email and describe the issue ➅ Select the paper airplane icon
This guide will show you recommended wiring, best practices, troubleshooting, and how to test your pulser when connecting to Fill-Rite FMS (FuelCloud) Hardware. Click to view/download the Pulser Troubleshooting Guide
Click here for Fill-Rite FMS App Login instructions To turn on App Logins, follow the steps below. Click each image to see it full-size in a new tab. 1) Go to Settings > Company Settings: 2) Go to App Settings: 3) Scroll down to Account Login: 4) Turn on Account login for Mobile Devices and/or […]
To connect your mobile device to the Fill-Rite FMS hardware, users must connect to the Fill-Rite FMS WiFi Network. The network is listed as Fill-Rite WiFi Network; NXFM_XXXXX; (replace X’s with the last 5 digits of the NXFM100 serial number). For iOS Devices, once connected to the Fill-Rite WiFi, there will be a “No Internet […]
When a driver incorrectly enters their PIN three times in a row, the system will lock them out for 30 minutes. To unlock the app, follow the steps below: Select Unlock Admin at the bottom of the screen Enter your Admin PIN (This can be found under Settings > My Account) App will return to […]
Fill-Rite-provided mobile devices are equipped with a Mobile Device Management system (MDM). This restricts the device from downloading additional apps. The home screen will be limited to the Fill-Rite FMS App and Settings. Fill-Rite FMS app updates should automatically download. See attached for detailed instructions. In the event the app does not update automatically, follow […]
How do I sign up for an account? Fill-Rite FMS Account signup is quick and easy. We recommend signing up for an account prior to your hardware installation. For more information on Account setup, please refer to our Account Setup Guide – Fill-Rite FMS. What are the Billing terms, can I pay by check? Fill-Rite […]
We’ve made some big changes to billing and subscriptions. It’s now easier to set up longer term subscriptions and manage current subscription payments. Billing Subscription Lengths Customers have the option to buy 3-month, 6-month, or 12-month subscriptions for all subscription-based items. Previously, multi-month subscriptions required you to add prepaid credit to your account to cover […]
Log In to Your Driver Account Your initial login will require your mobile phone number, Driver PIN, and verification of a text message code. Setting Up Your Recurring Report Tap on the Account button Enter the mobile phone number associated with your Driver Account Enter your Driver PIN Enter the verification code you receive via […]
Odometer Reasonability in the App If Odometer Reasonability is enabled for your company, you’ll need to verify the accuracy of your odometer entries. You will not be able to activate the pump and complete a transaction on a vehicle unless the odometer value you enter is greater than the last value entered for that vehicle. […]
Enable Account Logins for Drivers In-App To allow your driver to log in to their accounts in the Fill-Rite FMS app, you’ll need to enable the setting in the web portal. 1. Navigate to Settings > Company Settings > App Settings 2. Choose to turn Account Logins on for mobile devices and/or iPads and Tablets […]
Enable Odometer Reasonability To require your drivers to maintain more accurate odometer readings for vehicles before fueling, you can enable the Odometer Reasonability setting in the web portal. Once enabled, drivers will be required to enter an odometer value that is greater than the last value entered in order to activate a pump and complete […]