Fill-Rite provided mobile devices are equipped with a Mobile Device Management system (MDM). This restricts the device from downloading additional apps. The home screen will be limited to the Fill-Rite App and Settings. Fill-Rite app updates should automatically download. In the event the app does not update automatically follow the steps below to reset and […]
1-Pump mode is an Admin option in the Fill-Rite app that will let you pre-select a pump. Once 1-Pump mode is enabled, the app will automatically select that pump. Drivers will not be able to select any other Pump, so this feature is most useful if you only have one pump at your site. To […]
The Fill-Rite mobile app lets you filter and sort the Pumps on the Pump screen. This makes it easier to find the pump you are looking for. Filtering the List Selecting the Filter option will let you choose from a list of nearby Sites, or from a list of Product Types. When a Site is […]
The multipump feature allows the Fill-Rite app to authorize and track multiple simultaneous transactions on a single tablet. First begin by starting a transaction from the Fill-Rite app as you normally would. Once that first transaction is in progress, you can start a second transaction using multipump. To use multipump to start a second transaction: […]
Hardware Dimensions and Requirements for Mounting NXFM100 (v1.4): 11.02” H x 7.48” W x 5.51” D (279.91mm H x 189.99mm W x 139.95mm D). NXFM150 (v.14): 12.59” H x 10.59” W x 7.11” D (32.0cm H x 26.9cm W x 18.1cm D). Installation location has clear line of site to pump or is located where […]
Reports let you organize, filter, and export the data from your fuel transactions. Reports can be saved, copied, and edited later so you do not have to re-create your commonly used reports. To access your reports, or create new ones, click on the Reports section while logged in to your Fill-Rite account. Download Report If […]
This integration will allow you to easily export your data from Fill-Rite and into your PDI Ascend backend ERP. There are a few steps to get this integration configured: Map the fields from PDI Ascend to the custom data fields to your Fill-Rite account Select the date range you want to export Download your data […]
The Recurring Report setting lets you receive data from a report by email or SFTP automatically on a regular schedule. You can receive your Recurring Reports on a Weekly or Monthly basis. Weekly Reports are delivered Monday mornings and are from 00:00:00 AM Monday to 23:59:59 PM Sunday based on the time zone set in […]
Your subscription begins when you activate your first piece of paid hardware. This includes our NXFM100 and any Tank Monitors. When you add your second or third product or service to your subscription, we prorate that charge, so you only pay for the time until your subscription renews. Any changes you make to your services […]
From the Dashboard Select Settings Select Users Select the user you would like to delete. Select the (gear) icon next to the User’s name Select the Delete button Say Yes to the “Are you sure?” message Note: Account Owners cannot be deleted. If you need an account owner changed on an account please contact fillritesales@fillrite.com.
No Flow: No-flow timer is when the Fill-Rite app does not detect any pulses. The No-Flow timer is set for 60 seconds as the default. Once the timer is up the app will take users back to the pump selection screen. This timer is configurable between 30 seconds and 10 minutes. Inactivity: Inactivity timer is […]
My Profile Configure details about your account, such as your email, phone, time zone, and preferred language. Security This section allows you to reset your own password or change the admin PIN associated with your account. Notifications and Alerts Fuel: This option lets you receive email notifications for fuel level alerts, and other details about […]
Go to the Fill-Rite login page Enter your Fill-Rite user email address and the password you think you had set. If this password is incorrect, the system will display “These Credentials don’t match our records” Click on Reset your Password Enter your email address and select Send Reset Link Check your email for the reset […]
Jobber accounts can view their customers’ assets in addition to their own internal assets. This allows a jobber to stay informed about their customers’ Tanks, Sites, and Hardware. A jobber does not have the ability to edit their customers assets from within their jobber account. To view customer assets from within a jobber account: Go […]
General Settings Default Measurement Settings: Fill-Rite can track gallons, Liters or Quarts. App Settings No Flow Timer: No Flow timer is the time given for the system to force the driver to re-enter their PIN if no flow is detected. Inactivity Timer: The time given to move through the steps of the app before being […]
You have just purchased your Fill-Rite system and you are eager to get your account up and running. We recommend having a seat for just a few minutes to get a fantastic overview of all our website’s features by watching our onboarding video. Once you have that under your belt, let us walk through the […]
The Fill-Rite app has an option to automatically print a receipt for each transaction using a connected Bluetooth or Wi-Fi printer. The mobile device running the Fill-Rite app needs to be connected to a receipt printer to work as expected. Automatic receipt printing is enabled on the Fill-Rite website. To enable automatic receipt printing: Go […]
Questions at the Pump are used to collect information from drivers at the time of fueling. Fill-Rite allows for any number of Questions at the Pump. Any questions you add will become columns in your report export spreadsheets. The answers your drivers give to these questions will be saved with their transaction and included in […]
Change Vehicle Name: From the Dashboard go to Manage Select Vehicles Select the vehicle you wish to edit Go to Settings Click in the Vehicle Name and edit accordingly. Save Changes at the bottom of the screen Change Vehicle Product/Gallon restrictions From the Dashboard go to Manage Select Vehicles Select the vehicle you wish to […]
Vehicles can be added or updated in Fill-Rite by importing them from a spreadsheet. This can help speed up your account setup and allow you to make updates to multiple vehicles at once. When importing or updating vehicles, you will need to use Fill-Rite import templates. Our import templates can be downloaded during the import […]