Go to the Fill-Rite login page Enter your Fill-Rite user email address and the password you think you had set. If this password is incorrect, the system will display “These Credentials don’t match our records” Click on Reset your Password Enter your email address and select Send Reset Link Check your email for the reset […]
Jobber accounts can view their customers’ assets in addition to their own internal assets. This allows a jobber to stay informed about their customers’ Tanks, Sites, and Hardware. A jobber does not have the ability to edit their customers assets from within their jobber account. To view customer assets from within a jobber account: Go […]
General Settings Default Measurement Settings: Fill-Rite can track gallons, Liters or Quarts. App Settings No Flow Timer: No Flow timer is the time given for the system to force the driver to re-enter their PIN if no flow is detected. Inactivity Timer: The time given to move through the steps of the app before being […]
You have just purchased your Fill-Rite system and you are eager to get your account up and running. We recommend having a seat for just a few minutes to get a fantastic overview of all our website’s features by watching our onboarding video. Once you have that under your belt, let us walk through the […]
The Fill-Rite app has an option to automatically print a receipt for each transaction using a connected Bluetooth or Wi-Fi printer. The mobile device running the Fill-Rite app needs to be connected to a receipt printer to work as expected. Automatic receipt printing is enabled on the Fill-Rite website. To enable automatic receipt printing: Go […]
Questions at the Pump are used to collect information from drivers at the time of fueling. Fill-Rite allows for any number of Questions at the Pump. Any questions you add will become columns in your report export spreadsheets. The answers your drivers give to these questions will be saved with their transaction and included in […]
Change Vehicle Name: From the Dashboard go to Manage Select Vehicles Select the vehicle you wish to edit Go to Settings Click in the Vehicle Name and edit accordingly. Save Changes at the bottom of the screen Change Vehicle Product/Gallon restrictions From the Dashboard go to Manage Select Vehicles Select the vehicle you wish to […]
Vehicles can be added or updated in Fill-Rite by importing them from a spreadsheet. This can help speed up your account setup and allow you to make updates to multiple vehicles at once. When importing or updating vehicles, you will need to use Fill-Rite import templates. Our import templates can be downloaded during the import […]
Our Bulk Imports feature makes it easy to set your vehicles to tax exempt status to use our Tax Refund Reports feature. Go to the vehicles section and click Import in the top right corner. Select Update Existing Vehicles and download the template. To update tax exempt status, enter one of the status options below […]
Change Driver Name Go to Manage Select Drivers Select Driver you would like to edit Go to Settings Change the Driver Name Select Save Changes in bottom right Change PIN Go to Manage Select Drivers Select Driver you would like to edit Go to Settings Change the Driver PIN Select Save Changes in bottom right […]
Transaction limits can be used to limit how much fuel a driver can pump within a period. There are three types of transaction limits: Volume Limit This lets you to set a maximum volume of fuel that a driver can pump within a set period. For example, 100 gallons per week. Transaction Limit This lets […]
Transactions represent fuel moving from one place to another. A driver pumping fuel from a tank, a jobber logging a fill on a tank, or an admin transferring fuel from one tank to another would all be examples of transactions. Pump Pump transactions are created automatically when a driver pumps fuel using the Fill-Rite app […]
Only pump transactions can be edited at this time. Fill and inventory adjustment transactions cannot. The values that can be edited in a pump transaction are: Driver Vehicle Questions at the pump Custom Data Field values To edit a transaction: Locate the transaction in the Site, Tank, Vehicle, or Driver Activity tables Click anywhere on […]
GPS Coordinates Select Add a Site on the Sites tab Give your site a name and fill out the address Select Next Make sure the GPS coordinates match your location Press Done Mobile Units Mobile Units do not require location information. They are required to be assigned to a site. The site designation would be […]
Share Hardware Jobber accounts can share hardware with their customer’s accounts. This allows jobbers to pay the subscription cost for hardware and allows their customers to configure that hardware as if they owned it. Hardware can only be shared with customers that have added their jobber’s code in their Company Settings. To share hardware: Go […]
The NXFM100 is the brain of the Fill-Rite system. Each Site must have at least one NXFM100, and an NXFM100 must be assigned to a Site to complete setup. You can add an NXFM100 to your account in the Hardware section, or directly from a Site. To add an NXFM100 Go to Manage and click […]
Our system integrates with SMARTank Tank Monitors. This integration allows your tank’s inventory to automatically update in Fill-Rite based on data from the SMARTank system. What is required? 1. SMARTank monitor installed on one of your tanks For Fill-Rite to have access to tank level data, you will need to have a SMARTank monitor installed […]
Our system integrates with Morrison Bros. tank monitors. This integration allows your tank’s inventory to automatically update in Fill-Rite based on data from the Morrison Bros. system. What is required? 1. Morrison Bros. 1218 monitor installed on one of your tanks For Fill-Rite to have access to tank level data, you will need to have […]
Fill-Rite hardware is NTEP approved. This allows our hardware to be used in commercial fuel setups along with other NTEP approved hardware. Weights and Measures approved usage also requires an inspection and approval according to your local regulations. Temperature Compensation This feature allows you to print the temperature compensation setting that your meter is using […]
Power On and Verification After installing the Fill-Rite hardware and restoring power to the pump, verify the following items: 1. Power to the Hardware Check that there are lights on the Fill-Rite circuit board and that the LEDs are illuminated on the circuit board. If the board does not have power, check that the circuit […]