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Resetting your iPad

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Fill-Rite-provided mobile devices are equipped with a Mobile Device Management system (MDM). This restricts the device from downloading additional apps. The home screen will be limited to the Fill-Rite FMS App and Settings. Fill-Rite FMS app updates should automatically download. See attached for detailed instructions.

In the event the app does not update automatically, follow the steps below to reset and download the latest App Version:

  1. Go to Settings
  2. Select General
  3. Scroll down and select Transfer or Reset iPad
  4. Select Erase All Content and Settings.
    NOTE: If there is an E-SIM, make sure to select Keep E-SIM before continuing with the reset.
  5. The iPad will reboot and have an Apple icon on the screen; this may take a few moments.
  6. The Languages will scroll. Select the home button at the bottom of the iPad
  7. Select English
  8. Select United States
  9. Select Setup Manually  or  Setup Without Another Device
  10. The iPad will list available Wi-Fi networks. Do not use the Fill-Rite FMS network. Select Use Cellular Connection
  11. If there is no option to use Cellular Connection, then Continue without Wi-Fi
  12. A message will appear: “It may take a few minutes to activate your iPad”
  13. Remote Management – click Next
  14. A message will appear: “Configuring iPad—Installing Configuration from “FuelCloud Opco, LLC”
  15. Enable Location Services
  16. The iPad will go to the Home screen. The FuelCloud App will automatically download and remove unwanted apps.
  17. The Fill-Rite FMS App will be greyed out until it is finished downloading.
  18. Once the download is complete, open the Fill-Rite FMS App and tap Accept all Permissions