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Hardware FAQs

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How can I set up an additional site with Fill-Rite FMS?
How do I install the Fill-Rite FMS Hardware?
  • Fill-Rite FMS installation can vary depending on site requirements. It is recommended to use a licensed electrician when installing Fill-Rite FMS hardware.
  • Fill-Rite FMS has an extensive Installer Certification program. This takes prospective installers through a step by step certification program to help answer any questions prior to an install date.
  • For more information on getting certified, please email a request to FuelCloud at support@fuelcloud.com.
  • You can also refer to these articles:NXFM100 Installation Wiring   NXFM150 Installation Wiring.
What are the specs on the NXFM150 fuses?
  • The NXFM150 is equipped with two different fuses. There is one for each pump relay and another for the AC/DC switch.
  • The Board Power Fuse is a 1amp, 5mm x 20mm, ceramic fuse. If you are replacing this fuse, you will need to make sure it is a fast-blow fuse.
  • The larger fuse on the NXFM150 is a 10amp, 6.35mm x 31.75mm, ceramic fuse. UL requires we ship with 10amp fuses. The relays are rated up to 30amps.
How do Pulsers connect to the Fill-Rite FMS system?
  • A pulser is the hardware needed in order to translate the gallons/liters off of the Meter or Dispenser.
  • This is a required part of the Fill-Rite FMS system, but is not furnished by Fill-Rite. This should be identified by your installer in their initial site survey.
  • The wiring will vary depending on the type of pulser at the location. For more information on pulser installation, please see this page from the NXFM100 Manual (Oct 2022).
How do the NXFM100 and NXFM150 communicate with each other?

The two boxes communicate with each other through the RS485 connection. The two boxes must be hardwired together. The connection is clearly outlined in our NXFM100 and NXFM150 installation guides.

How does Warranty and hardware replacement work?
  • Fill-Rite FMS has a standard 1-year, parts-only warranty. Our warranty does not cover any labor incurred when replacing hardware.
  • If your system is outside of the warranty period, you can purchase replacement parts. For more information on replacement lead times and costs please email support@fuelcloud.com.
Why is my system not counting gallons in the app?
  • If your Fill-Rite FMS system is not counting the gallons being dispensed, this generally points to an issue with the Pulser or Pulse Terminals on your Fill-Rite FMS hardware.
  • Pulsers do have a tendency to fail every few years. This of course depends on the installation and use of the system. Fill-Rite FMS has an alert option if the system starts recording too many zero-gallon transactions.
  • You can manage this alert in the Settings > My Account section of the website. This alert will let administrators know when more than five zero-gallon transactions have occurred at your fueling location.
  • For more information on pulser troubleshooting, please see Pulser Guide: Fill-Rite Fuel Management System (fillrite.com).
What does the status light on the NXFM100 indicate?
  • The status light is an indicator of the NXFM100 and SD card health. If the system is registered and working, the status light should be bright green.
  • If the Status light is red or flashing red, this usually indicates a critical error and the circuit board may need to be replaced.
  • For more information on the Status lights refer to NXFM100 installation guide.