How Can We Help?
SD Card Troubleshooting
The Fill-Rite FMS NXFM100 is equipped with a Micro SD card. This card is used to store transactions that were not uploaded to the server. This is a required part of the FuelCloud circuit board.
You can order industrial strength SD cards from FuelCloud. If you need to place an order, please email sales@fuelcloud.com. If you are still under warranty, FuelCloud will send you a replacement free of charge. The warranty on the replacement is 1 year, parts only.
SD Card Not Found
The app will display the “SD Card Not Found” message if the system does not detect the presence of an SD card. The Status light on the NXFM100 circuit board may be purple. This indicates the SD card cannot be detected.
In this case we recommend that you:
- Shut power off to the NXFM100
- Remove and reseat the SD card
- Power back on: Status light should change from purple to green
If that does not resolve the issue, it is recommended to replace the SD card. You can get a new card through FuelCloud or source one locally meeting the specs listed below.
SD Card Specs
Industrial Micro-SD Card 8GB FAT formatted not to exceed 32GB